Privacy Policy

Effective Date: 01/03/2026

Company: Novamint Nutrition Ltd (16703369)

1. Introduction

Novamint Nutrition Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and protect your personal data.

2. Information We Collect

We may collect and process the following information:

Information You Provide:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment details

  • Account login information

Information Automatically Collected:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Purchase history

  • Cookies and usage data

3. How We Use Your Information

We use your data to:

  • Process and fulfil orders

  • Provide customer support

  • Communicate order updates

  • Improve our website and services

  • Prevent fraud

  • Comply with legal obligations

  • Send marketing communications (only with consent)

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Performance of a contract (processing orders)

  • Legal obligation (tax and accounting requirements)

  • Legitimate interests (improving services, fraud prevention)

  • Consent (marketing communications)

5. Data Sharing

We may share your data with:

  • Payment processors

  • Delivery couriers

  • IT and website hosting providers

  • Professional advisers

  • Regulatory authorities where legally required

We do not sell your personal data.

6. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

7. Data Retention

We retain personal data only as long as necessary for:

  • Legal and accounting purposes

  • Contractual obligations

  • Legitimate business interests

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact:

contact@novamints.com

9. Cookies

Our website uses cookies to improve user experience and analyse traffic. You may adjust your browser settings to refuse cookies.

A separate Cookie Policy may be provided.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with a revised effective date.

11. Contact Us

For any questions regarding this Privacy Policy:

Novamint Nutrition Ltd

Email: contact@novamints.com